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Privacy Policy

This Privacy Policy governs the manner in which PurePep by Amino Labs collects, uses, maintains and discloses information collected from users of our website, our products and our services, including the website PurePep.co (the "Site").

Personal identification information

We may collect personal information from our users in a variety of ways, including, but not limited to, when users visit the Site, register on the Site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name, email address and gender. We may collect payment information from you when you make a purchase, including credit card billing information.

We also automatically collect personal information from you when you visit our site, through the use of cookies or via other automated means.

Automated collection

We may use various third-party services to help us better understand how our users interact with the Site. We may also use various third-party service providers to help us serve advertisements online. To do so, we may embed "cookies", pixel tags or other similar technologies provided by those third-parties, which may collect the following information:

  • Your device's IP address, which may be used to estimate the general location of your device;
  • Information about how you use the Site, Device ID, such as your device's advertising identifier or other device identifiers, which may be used for the purpose of third-party advertising and analytics;
  • Advertising data, such as advertisements you have seen and clicked on, which may be used to power analytics and advertising features; and
  • Other user interactions like app launch taps, and interaction information, such as how much time you spend on the Site and how you interact with it, the uniform resource locators ("URLs") of other websites that you click to and from our Site (including the date and time clicked), length of visits to the Site, Site interaction information and methods used to browse away from the Site, all of which may be used to help us improve the Site, better understand our users and improve advertising performance.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small text files that are placed on your device when you visit a website. They help us provide, protect, and improve our services, personalize content, and analyze how our Site is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Site to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the Site to work.

Analytics Cookies

We use Google Analytics and Google Tag Manager to understand how visitors interact with our Site. These cookies collect information about how you use our Site, including:

  • Pages you visit and time spent on each page
  • How you arrived at our Site (referring website, search engine, etc.)
  • Your device type, browser, and operating system
  • Your general geographic location (based on IP address)

Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns and limit the number of times you see an ad.

Google Signals and Cross-Device Tracking

We have enabled Google Signals in our Google Analytics implementation. Google Signals allows us to understand how users interact with our Site across different devices (such as desktop, tablet, and mobile) when they are signed into their Google accounts. This helps us:

  • Better understand user behavior across devices
  • Improve our services and user experience
  • Deliver more relevant advertising
  • Measure the effectiveness of our marketing campaigns

When Google Signals is enabled, Google may collect data about your visits to our Site and other websites, and may use this data to create a more complete picture of your interests. This data may be used to personalize ads shown to you across Google services and partner websites.

How to Manage Cookies and Opt-Out

You have several options to manage cookies and tracking technologies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our Site and some features may not work properly.

To manage cookies in your browser, please refer to your browser's help menu:

Google Analytics Opt-Out

To opt-out of Google Analytics tracking, you can:

Google Signals Opt-Out

To opt-out of Google Signals and cross-device tracking:

Network Advertising Initiative (NAI)

You can also opt-out of interest-based advertising from many third-party ad networks by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

Note: Opting out of cookies and tracking technologies does not mean you will no longer see advertisements. It means that the advertisements you see may be less relevant to your interests. Additionally, some features of our Site may not function properly if you disable cookies.

How we use personal information

PurePep may collect and use your personal information for the following purposes:

1. To manage your account

We use your personal information to manage your account and to provide our products and services.

2. To respond to your queries and improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

3. To personalize user experience

We may use your personal information to tailor your experience on our website and to improve the functionality of our site.

4. To improve the Site

We may use feedback you provide to improve our products and services. We use Google Analytics and Google Signals to better understand our audience, analyze user behavior across devices, and improve the content and functionality of our website. For more information about how we use cookies and tracking technologies, including Google Signals, and how you can opt-out, please see the "Cookies and Tracking Technologies" section below.

5. To process your orders

We may use the information you provide when placing an order only to fulfill your order. We only share this information with outside parties to the extent necessary to provide the service. Your payment information is processed by a third party provider, Stripe. Please consult their privacy policy to learn more about the way Stripe protects your personal information.

6. To send periodic emails

We may use your email address to send you information and updates pertaining to your order. We may also use the email address you provide to respond to your inquiries, questions, and/or other requests.

7. To remarket and re-engage with you through Google Ads

We may use the personal information we collect when you visit our site to reach out to you and market our services across other platforms. We use third party vendors like Google Ads to help us display our advertising to you. These third party vendors use tools, including Google Signals, that convert your personal information into unique device identifiers that allow them to serve personalized ads to you across devices, based on your interests and previous visits to our site. We do not share your personal information with Google Ads. You may opt-out of Google's use of cookies and device identifiers by visiting Google's Ads Settings. For more information about opting out, please see the "Cookies and Tracking Technologies" section below.

How we protect your information

Your personal information will be kept confidential and secure. It is stored and processed on servers located in Canada and the United States of America maintained by our third-party service providers. Please note that your personal information will be subject to the laws of those jurisdictions, including laws that allow for law enforcement access to your personal information.

We use administrative, procedural and technical safeguards to protect your information against loss or theft and adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site. While we use reasonable efforts to protect your personal information, we cannot ensure the security of any information you transmit using the Internet, third party digital networks, websites, mobile devices, our site, or any social media platform.

Sharing your personal information

We only retain your information for as long as we need it for the purpose for which it was collected.

We do not sell, trade, or rent your personal information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your personal information with these third parties for those limited purposes provided that you have given us your permission.

WARNING: Do not share/send personal information (and particularly financial/credit card information) in response to any unsolicited email or phone call that appears to come from PurePep. We will not contact you and ask for such information; such information is only submitted on our site under a secure connection when completing an order.

Your rights

You can submit a request to access, edit or remove your personal information that we collect or maintain, by contacting us.

You may also withdraw your consent for us to use your personal information for any of the purposes described above in 'How we use personal information' by contacting us at support@purepep.co. However, in some cases, we would then be unable to provide you access to the site, or provide you with our goods or services. For example, we would be unable to provide you with access to the site if you withdrew your consent for us to collect and use your email address.

Electronic newsletters

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, and similar updates. You may unsubscribe from receiving future emails at any time by following the unsubscribe instructions at the bottom of each email or by contacting us via our site.

Changes to this Privacy Policy

We may update this privacy policy at any time. When we do, we will post a notification on the main page of our site. We encourage you to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

Last Updated: 1/21/2026